Frequently Asked Questions

We specialize in Zomi (also known as Chin Tedim) to English over-the-phone interpretation, with a strong focus on medical settings.

Not necessarily. We offer both on-demand and pre-scheduled interpreting 24/7 to meet your needs. Scheduling in advance is recommended for longer or time-sensitive appointments.

Click the “Call Now” button on our website, fill out our contact form, or call/text us directly. Our office is staffed Monday through Saturday, 8:00 AM to 6:00 PM (EST), but interpreting services are available 24 hours a day, 7 days a week.

Our office is open Monday through Saturday, 8:00 AM to 6:00 PM (EST) for scheduling, billing, and customer service.

Our pricing depends on the duration and nature of the call. We maintain transparent, competitive pricing.

Yes, medical interpretation is our core specialty. We work with clinics, hospitals, doctor’s offices, and other healthcare providers.

Yes. All interpretation is conducted with strict confidentiality. We follow professional standards and comply with HIPAA regulations for medical privacy.

We work with both individuals and organizations, including healthcare providers, legal offices, and community programs.

Yes. We offer emergency and nighttime interpreting because we understand that urgent needs can arise anytime. We’re here for you—day or night—because we care.